Sara Kaffashi 1 *, Mad Nasir Shamsudin 1, Maynard S. Clark 2, Shaufique Fahmi Sidique 3 and Alias Radam 4. This is because, for those who use the car to work, they do not want to wait for the bus because the bus tends to arrive inconsistently. During the development of the structural equation model (SEM) in this study, we have followed two methods (measurement and structural models) proposed and recommended by Anderson and Garbing [42] and Hair et al. Part B: information on respondents’ travel. Public transport ... Avoid using public transportation if you are feeling sick . 203. Furthermore, Bartlett’s test of sphericity is significant; thus, the hypothesis that the intercorrelation matrix involving these nine items is an identity matrix is rejected. The results from the principal component factor analysis, a unidimensional solution with nine service quality items, explain 66.9% of the total variance. Meanwhile, the environmental impact has no significant impact on the behavior intention to use public transport. Anderson and Garbing [42] proposed a two-step approach (measurement and structural models) that has several advantages which are directly related to the structural model. On the whole, four out of five hypotheses are supported. Infographics . Responses on public transport in Klang Valley: Previous research findings The main reason behind the poor public transportation usage and over- dependency on private cars is that most travellers prefer cars that are more cost and time-effective than an unplanned public transport system (Almselati, et al., 2011). The items under each factor were retained only if they had factor loadings greater than 0.5. Public transport is affordable for middle class. Sign up here as a reviewer to help fast-track new submissions. The Crisis of Public Transport in India: Overwhelming Needs But Limited Resources. The increasingly active car use in and around the cities in industrialized countries has led to the increased accessibility problems, as reflected in traffic jams and parking problems. For example, by increasing the number of buses, it will also increase the frequency of buses and reduce bus travel time. The Journal considers all subjects in this area, especially with a focus on planning and scheduling; the common ground is the use of computer … Youth confidence in the quality of public transport services: The case of Greater KL, Malaysia. Various variables such as service quality, environmental impact, attitude, and behavior intention were analyzed and tested using structural equation model (SEM). In recent years, many studies have been conducted to reveal the factors that can reduce private transport use and increase the number of ridership of the public transport in the city area. Other than this, this study also shows that the service quality and environmental impact have some positive influences on the attitude to using the public transport. The overall goodness-of-fit indices of the CFA measurement model indicate a satisfactory fit of the measurement model with Chi-square per degree of freedom (χ2/degree of freedom) = 2.54, GFI = 0.93, NFI = 0.95, TLI = 0.95, CFI = 0.96, and RMSEA = 0.07. In the present study, the service quality attributes are mainly adapted from Lai and Chen [10] and amended according to the specific service characteristics of the Putrajaya Public Transport System. Public transportation in Kuala Lumpur consists of buses, LRT (Light Rail Transit), monorail, airport express rail link, and commuter rail. These findings can provide useful information for the public transport providers in the efforts to prioritize the important service attributes and ensure that the service quality is able to meet consumer expectations. According to Cooper and Schindler [38], a preliminary test sought to determine if there was a mistake or an error in the design of instrumentation to enable researchers to rectify them before adopting them in the actual study. [13] have suggested that by implementing transport policies such as decreasing the vehicle mile travelled, auto production, and ownership and increasing the use of technological measures for cleaning exhaust gases, environmental quality/sustainability can be improved. The authors declare that there is no conflict of interests regarding the publication of this paper. He emphasized it as an intervening variable in social psychology research and a hypothetical construct that can be inferred but cannot be directly observed. 1970. However, a low percentage of public transport ridership dampens the objectives to reduce traffic congestion and air population. (iii)More research in future should be conducted to find out the effect of attributes related to financial disincentives such as toll pricing congestion or cordon charging to encourage people to use the public transport in Putrajaya. Geografia Online Malaysian Journal of Society and Space, 11 (9), 12 – 22. Putrajaya is a new federal administrative capital of Malaysia which has been set to achieve a 70% share of all travels by public transport in the city area. Attitude refers to a relatively persistent and consistent behavioral inclination of individuals based on their recognition and based on the likes and dislikes of people, event objects, and the environment [22]. The goals are to encourage and improve the more environmentally friendly modes to make efficient use of the existing public transport. Part C: information based on the conceptual model. Public transportation is defmed as ''transportation by conveyance that provides continuing general or special transportation to the public excluding school buses" (Tran & Kleiner, 2005, p.l54). If customer satisfaction can be met, such as providing a good service, this will help realize the move to achieve a sustainable transport system by changing the mode of transport to save the environment. Even in the capital city Kuala Lumpur, the buses arrive late. As a result, traffic Covering this Malaysian city in full is a mighty feat, so travellers should take advantage of the city’s vast and efficient public transportation system to get the best out of the city’s offerings. It is also in line with the aim of having a new and well-planned capital city that reflects the Malaysian identity, befitting the country’s aspiration to become a fully developed nation in 2020. As stated … They have a combined ridership of 160 million as of 2017, making it one of the most popular modes of public transport in Malaysia! Putrajaya is a new administrative capital of Malaysia located some 25 kilometres south of Kuala Lumpur. Public Transportation in Malaysia: Trials and Errors With this article I will take you on a trip to the confusing world of public transport in Peninsular Malaysia. Selangor Menteri Besar, Amirudin Shari said public transportation is an important element of city management and that the network would boost economic activity and reduce traffic congestion. We will be providing unlimited waivers of publication charges for accepted research articles as well as case reports and case series related to COVID-19. As of July 17, 2017, there are 31 stations that cover areas such as Bandar Utama, Mutiara Damansara and TTDI with three more stations planned in the future. The car is the second (40%) most common mode of transportation in Malaysia. The authors wish to thank the Department of Civil and Structural Engineering, Faculty of Engineering and Built Environment, Putrajaya Corporation, and Universiti Kebangsaan Malaysia (UKM), for their support to carry out this research project. The literature has suggested three criteria to assess convergent validity [43, 44]. (ii)Part B: information on respondents’ travel. The Journal of Public Transportation is an international peer-reviewed open access journal containing original research and case studies associated with various forms of public transportation and related transportation and policy issues. The questionnaires were designed to collect the required information from the respondents for research purposes. J. F. Hair, R. E. Anderson, R. L. Tatham, and W. C. Black, C. Fornell and D. F. Larcker, “Evaluating structural equations with unobservable variables and measurement error,”. According to our results, service attributes such as safety (onboard and at the bus stops or terminal), customer service, and information related to the services provided such as bus frequency, number, and route have significant influences on car users’ behavioral intentions. Once all these factors are put into our public transportation system, then it will also make it easier to encourage the rakyat to practise public transportation in their daily lives, thereby also attaining the objective of reducing the country’s carbon footprint that can also directly help Malaysia to move towards a smart city. service quality is positively related to the intention to use public transport. In 2016 in Malaysia, 7,152 people were killed in 521,466 road accidents. Meanwhile, the variable mean, standard deviation, and correlation are shown in Table 4. Furthermore, younger people are more likely to use their own vehicles [37]. The results of this study demonstrate that the model that was developed is useful in predicting the public transport and it could provide a more complete understanding of behavioral intention towards public transport use. In this study, we had used a stratified sampling method in the approach to obtain a sample of respondents. Public Transport In Malaysia Journal. Service quality (, ) and environmental impact (, ) positively influence the attitude. This study employs a multiattribute approach to measure public transport service quality. As a result, traffic congestion, accidents, air pollution and parking issues have escalated. Major conclusions drawn from this study are as follows. As shown in Table 4, all variables were significantly correlated with behavioral intention. environmental concern is positively related to the intention to use public transport. We are committed to sharing findings related to COVID-19 as quickly as possible. Consumers satisfaction of public transport monorail user in Kuala Lumpur. Results indicate that the service quality and attitude are found to have positive effects on the behavioral intention of taking the public transport. The existing public transport system in Putrajaya lacks the quality and availability and also, it takes longer travelling times [18, 20]. A preliminary testing of 50 samples of respondents from among the postgraduate students taking courses in transportation engineering at Universiti Kebangsaan Malaysia (the National University of Malaysia) was done to get the information and feedback on the questionnaire. Putrajaya is a new federal administrative capital of Malaysia which has been set to achieve a 70% share of all travels by public transport in the city area. To increase the usage of the public transport, both the operators and the authorities need to understand how consumers evaluate the quality of services provided [21]. Peninsular Malaysia transport network is diverse with extensive roadways stretching over 63,445km, including 1,630km of expressways. Japan: Nihon Bus Association. THE IMPLEMENTATION BUS RAPID TRANSIT (BRT) SYSTEM IN MALAYSIA PUBLIC TRANSPORT The rapid increase in use of personal vehicles has its roots in the weak Malaysia public transport [5]. Annals of Japanese Bus Industry (Japanese Language. The need for a new capital city was seen inevitable because of the severely congested conditions and due to land limitations in Kuala Lumpur. They have also practiced wearing protective masks when out in public, frequent hand-washing, and avoiding mass gatherings. Lippa [23] considered attitude as a kind of evaluative response (like or dislike) towards a particular object. However, environmental impact has no significant positive direct effect on behavioral intention; thus, H4 is not acceptable. Service quality has been dominating the construct towards public transport studies [8–11]. To assess the reliability of measures, Cronbach’s Alpha was calculated to examine the reliability of variables retained in each factor, and coefficients greater than 0.7 were considered acceptable, indicating a good construct reliability [41]. 3. A. O. K. Rahmat, A. Ismail, and N. Mohd, “Effect of bus travel time and parking fees on the use of public transport in Putrajaya,”, M. A. R. Nor and M. N. G. Nor, “Empowering public transport for urban environmental management,”, A. Parasuraman, “Technology readiness index (TRI): a multiple-item scale to measure readiness to embrace new technologies,”, J. M. Olson and M. P. Zanna, “Attitudes and attitude change,”, S. Fujii and R. Kitamura, “What does a one-month free bus ticket do to habitual drivers?”, R. B. Kline, “Software programs for structural equation modeling: AMOS, EQS, and LISREL,”, A. Boomsma and J. J. Hoogland, “The robustness of LISREL modeling revisited,” in, R. Weston and P. A. Gore, “A brief guide to structural equation modeling,”, O. Simsekoglu and T. Lajunen, “Social psychology of seat belt use: a comparison of theory of planned behavior and health belief model,”, M. A. Elliot, “Predicting motorcyclists’ intentions to speed: effects of selected cognitions from the theory of planned behaviour, self-identity and social identity,”, C. D. Chen, Y. W. Fan, and C. K. Farn, “Predicting electronic toll collection service adoption: an integration of the technology acceptance model and the theory of planned behavior,”, J. N. Githui, T. Okamura, and F. Nakamura, “The structure of users' satisfaction on urban public transport service in developing country: the case of Nairobi,”, A. Tangphaisankun, F. Nakamura, and T. Okamura, “Influences of paratransit as a feeder of mass transit system in developing countries based on commuter satisfaction,”, H. Best and M. Lanzendorf, “Division of labour and gender differences in metropolitan car use. The finding is also supported by a research by Steg and Vlek [15] which investigates the role of awareness of and the perceived responsibility for the problems caused by car use in a study of car use in the Netherlands. There are many modes of public transportation in Malaysia such as taxis, buses and vans. Pdf Why Public Bus Is A Less Attractive Mode Of Transport A Case Study Of Putrajaya Malaysia. In addition, recently concluded research [14] proves that the satisfaction has significant effects on customer’s loyalty to use public transport mediated by environmental concern. On that basis, the relationships of intention, attitude, subjective norms, perceived behavior control, situational factor, and trust were empirically tested using the SEM in the second stage by using AMOS 19. One of the important issues regarding public transport is the passenger satisfaction. Pdf Mode Choice Between Private And Public Transport In Klang Valley Malaysia. Provide inner-city public transportation for Kuala Lumpur, serving businesses, hotels and shopping districts, and also major parts of greater Kuala Lumpur. Copyright © 2014 Muhamad Nazri Borhan et al. As reported by M. A. R. Nor and M. N. G. Nor [20], the public bus system in Putrajaya is not popular among the public because the service is unreliable, not punctual and the travelling times are longer. A. van Exel, G. de Graaf, and P. Rietveld, ““I can do perfectly well without a car!”: an exploration of stated preferences for middle distance travel,”, G. Wall and M. McDonald, “Improving bus service quality and information in inchester,”, J. Kasipillai and P. Chan, “Travel demand management: lessons for Malaysia,”. Feel that the service quality and attitude are 0.45 and 0.32 public transport in malaysia journal respectively assessing effect! Use their own vehicles on the conceptual model severely congested conditions and due to Land limitations in Lumpur. 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