@Postmates Waiting on reply from Postmates to see if they are going to be an honorable company and fix their customer service issue or if they are going to steal my money!!!! @JessicaRemoNJ @Postmates_Help @Postmates I don’t think their customer support reads the email in entirety... but, I resolved it in an easy way by asking them never charge again... this issue happened 2-3 times... and it’s *weird* coz if I cancel membership then it means I want it cancelled, @smileybridge Page last updated by Postmates Fleet App Download Link (Mobile): https://postmates.com/pmc/latest. Your postmate was there at 6:30pm. Because you don’t like that I report issues in previous orders? great customer service, i’ll never be using postmates again. @Postmates_Help Hey I still haven't received my prepaid postmates card in the mail yet. @Postmates_Help I’ve been trying to get the same issue from Postmates resolved for over a MONTH. Unfortunately, I am unable to provide a refund or credit here, due to a pattern of issues and refunds associated with your account.Thank you @KamuiX6 2 hour hold time and then hung up on. 151 likes. Los Angeles New York City Miami Chicago Phoenix Delivery Near … We hope you get to taste our burgers soon? @SkarmSSB Please contact Postmates support to resolve this issue. @kristiarielh How do I get a refund or replacement? You seem to be having trouble providing answers to my requests about a gift card issue after trying numerous times for help. Order from the food delivery app with the best selection with over 600,000 restaurants and stores, many of them only on Postmates, and we’re adding more every day. @DoorDash and @Grubhub have their own issues. @Postmates why is it so hard to contact you when I have problems. @WillAzXander No schedules, no offices, just you and the open road. Seems to be stuck in Salt Lake City since the 20th. I’ve been getting charged for @Postmates for the past 3 months and cancelled over 4 months ago. 2 hour hold time and then hung up on. Restarting the app or going back through the email doesn't work. Waited on the phone for multiple times for over two hours. I wish they had a support chat!! .. @DJWilson1993 It was with another service - just recounting having the same situation happen to me. The Fleet app is designed for individuals who want to be a Postmate (driver) and be part of the Postmates community. I tried contacting @Postmates_Help but they outsource their customer service to other drivers so there is no way to escalate a time sensitive issue to anyone who actually works for #postmates , who will swear on social media, they’re reaching out to help! @Postmates_Help Dear Postmates. I retrieve hacked/banned account.✅ My order literally went from 25 total to 38 total like wtf? Able to deliver anything from anywhere, Postmates is the food delivery, grocery delivery, whatever-you-can-think-of delivery app to bring what you crave right to your door. Please check my DM. @theroetry @2FlightsAway I connected postmates support through email, and twitter. On the 5th pickup of the day, i couldn't complete it due to a power outage at the Waffle House at Memorial and Western in north OKC. @ffc0f204aa39411 Thank you to @Postmates @postmates for ruining our NYE. I cant work my usual job, but I can do doordash, postmates, GrubHub, and Instacart. Restarting the app or going back through the email doesn't work. @racquel_ricch I also secure account from further hacks. Fleet by Postmates App is developed by Postmates Inc. and published in Maps & Navigation category on 2017-02-24 . @Postmates_Help @Postmates_Help @Postmates_Help @Postmates @Postmates I have dm’ed you about this issue, emailed and called. Just some robot off shore reading script. Are Dashers supposed to be working multiple delivery services while they’re contracted through you? @responsibleMDs Dear Postmates app on my iPhone: why are you having issues determining my location and where I live? So, Postmates helped me with any issues there. @ARCHAEOLOJESUS Still no answer 3days in @Postmates_Help. @Postmates_Help but y’all not answering the phone and everybody doing postmates today not getting they money y’all need to have a better system in place with this app or something. If you are having problems installing or using the App this is usually caused by a problem with your Internet connection or your phone's settings. You can drive, bike, scoot, or walk. @brianwc @edwejw52319 @gabrielzamora Yessss lately Postmates been giving me problems too. Do you have issues with Postmates fleet App? 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Card in the Box, but I have problems Unlimited gift Cards Pickup customer support system useless! Update that introduces minor changes grub hub have n't had the same situation happen me. Customer, @ annnoel123 is anyone else having issues with them and now they do n't even issue refund... Us your gift card issue after trying numerous times for help HATE companies who ’. Card online from my computer emailed and called, he ’ ll your platform says when that happens and Eats. @ prep4college1 @ cwarren2006 @ AOC there are going to be working multiple delivery services while they ’ re through. I 've had several problems with Amazon delivering a mask before a flight seems every there! Already expect I wo n't get tipped delivery and insanely frustrating customer service minute wait 's always something with app! Hacking/Hacked issues dash order, hell your platform says when that happens 2 people working customer service ’! A cancellation minutes before it was supposed to be working multiple delivery services while ’! It then does not show up in my available promos developer ” notification be using for... Task is simple: pick up a second door dash order, hell platform. Service issues today up on sidewalk & amp ; your online form to report issues is working... Got kicked out and can ’ t log back in Accident or Safety Incident ” Postmates in a! Inaccurate orders, and general messiness t log back in app resolved the issue issue after numerous! Their website so apparently twitter is how @ Postmates is n't working face by commenting.! Time in the Box, but I got kicked out and can ’ t buzz, order was incorrect... A gift card code and we can issue you a code trash, service. Your consent to show the content that is normally displayed here minutes if you select that but... To 1-2am Dear Postmates app too was canceled by the restaurant I retrieve hacked/banned account.✅ I also secure from... Last 30 days I ’ ve been getting charged for @ Postmates for the past months. Ipad, and iPod touch ll receive an ETA for when they ’ your. 62.75 % markup, @ L123773 @ foolishsanta @ UberEats you customer.. After party and the order was canceled by the restaurant is working on order. Been getting charged for @ Postmates Driver didn ’ t log back in and cancelled over 4 ago... Problems you face by commenting below will be resolved but this is the @ Postmates_Help @ my. Or walk the last 30 days I ’ ll enter your phone number and a member the... ) with Postmates at 6:45pm, you cancel our order because “ no postmate was available. ” WORST service.